Abstract
Industrial relations are central to the world of work. The peaceful resolution of labour disputes and existence of grievance redressal mechanisms underpins decent work and sustainable development, and conversely, unresolved social tension disturbs the realisation of sustainable business and decent work. The report highlights dominant patterns of industrial relations in three garment production clusters by analysing the disputes and explores the varied trajectories through which group grievances in formal, semi-formal and informal, and collective or individual take place.