Workplace violence in service sectors with implications for the education sector: issues, solutions and resources

Richard Verdugo; Anamaria Vere

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Workplace violence in service sectors with implications for the education sector: issues, solutions and resources

Richard Verdugo and Anamaria Vere

Working paper (International Labour Organization. Sectoral Activities Programme), WP.208, ILO

2003

Abstract

service sector

school

teacher

cost

psychological aspect

harassment at work

management strategy

legal aspect

OECD countries

Stress

Violence

Education

Examines the causes of workplace violence and stress and investigates the scope of violence and stress in the education sector and its impact on the sector and its workforce. Explores strategies to remedy the problem.

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Title: Workplace violence in service sectors with implications for the education sector; issues, solutions and resources
Creators: Richard Verdugo
Anamaria Vere
Contributors: International Labour Organization. Sectoral Activities Department
International Labour Organization. Sectoral Activities Programme
Publisher: ILO; Geneva
Date published: 2003
Series: Working paper (International Labour Organization. Sectoral Activities Programme); WP.208
Number of pages: vi, 53 p.
ISBN: 9221151107
Language: English
Asset Type: working paper
Record Identifier: 995328419902676