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The impact of GenAI on jobs, productivity and work organization: a review of the empirical evidence
Other publication - Research Brief   Open access

The impact of GenAI on jobs, productivity and work organization: a review of the empirical evidence

International Labour Organization
ILO brief. Research brief, ILO
2026
DOI:
https://doi.org/10.54394/00034628
Appears in  ILO Briefs

Abstract

artificial intelligence employment opportunity labour productivity work organization
This research brief reviews emerging empirical evidence on how generative AI is affecting jobs, productivity and work organization. It examines findings from experiments, firm-level data, platform studies and worker surveys to better understand how GenAI is reshaping tasks, employment patterns and workplace dynamics.
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