Abstract
Explores the scope of HR policy across a number of global hotel chains and, by illustrating some of the frameworks they use, the way in which HR policy and labour relations are intended to be implemented. Concentrates on "direct employment practices" within hotel chains, rather than via franchising or other third party relationships. The review is structured around the key themes from the ILO Tripartite Declaration of Principles for Multinational Enterprises . These ILO principles cover a range of workplace issues, such as equal opportunities/diversity and training and development, all of which are represented by separate subsections in the report.