Mongolia: a one-stop shop for accessible, transparent and efficient public service delivery

Other publication - Brief

Thibault van Langenhove, Celine Peyron Bista, Valerie Schmitt and Isabel Ortiz

Building social protection floors brief, ILO

2016

Abstract

social protection

eligibility

information centre

local level

Mongolia

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Title: Mongolia; a one-stop shop for accessible, transparent and efficient public service delivery
Creators: Thibault van Langenhove
Celine Peyron Bista
Valerie Schmitt
Isabel Ortiz
Contributors: International Labour Organization. Social Protection Department.
Publisher: ILO; Geneva
Date published: 2016
Series: Building social protection floors brief
Number of pages: 4 p.
Language: English
Asset Type: brief
Record Identifier: 995219581902676
Table of contents: Main lessons learned -- 1. The challenge of delivering quality services in remote areas of the most sparsely populated country in the world -- 2. Officers from different schemes and programmes gather in a single room at the local government office -- 3. Thanks to the OSS, public services are more accessible -- 4. Next Steps