Abstract
This policy brief analyses legislative frameworks for complaints and remedy procedures for migrant workers in Uganda, Kenya, and Ethiopia. It highlights that access to these mechanisms is severely limited by the financial and staffing constraints of recruitment agencies and embassies. The absence of comprehensive national and bilateral policies pushes workers toward irregular migration channels, where effective complaint procedures are non-existent. In corridors with a limited presence of recruitment agencies, receiving companies often manage the entire migration process, sometimes neglecting to inform workers of their rights or workplace standards. The brief recommends that BRMM stakeholders, including governments, Employers, Workers and Business Member Organisations (EBMOs), advocate for multi-stakeholder forums to improve communication and data sharing, promote government-to-government agreements to combat informal recruitment, and establish accessible, user-friendly complaint mechanisms for both regular and irregular migrant workers.