Abstract
This case study is part of research carried out by ILO's Bureau for Employers' Activities (ACT/EMP) for the production of the 2022 Regional Report " Where do Business Organisations Standon the Road to Digitalisation? A look at Latin America”. The aim of these case studies is to helpother employers' and business membership organisations (EBMOs) in their transition towardsdigitalisation. We would like to thank the ILO's South-South and Triangular Cooperation (SSTC)programme for its support in drafting this document, which will serve as a basis for an exchangeof knowledge among EBMOs around the world.